We want you to relax and enjoy your stay. But please bear in mind the following:

•    No smoking inside the cottage.
•    We are a very dog friendly and welcome up to 2 well behaved dogs. 
•    Please keep your dog on a lead on the grounds, including the driveway and communal gardens. 
•    We’d be grateful if you could bring your own dog towel should they get a bit muddy (but there are a few dog towels in the conservatory). 
•    Please keep dogs off all the furniture and beds. However, dog blankets are also found in the conservatory basket. So if you’re going to snuggle with your pooch please pop them on.  
•    It goes without saying but ensure you clear up after your dog around the courtyard, terrace and communal gardens. There’s is a doggy bin in the lane just outside the garden for you to dispose of any waste.

•    If you are visiting in the winter months, don't forget the torches in the kitchen drawer. 

 

To get you up and running we have provided you with an essentials welcome pack:
•    A toilet roll per bathroom
•    Some dishwasher tabs & Washing-up liquid 
•    Hand wash & hand sanitiser

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The cottage has the following facilities available for our guests:
WiFi
The mobile phone reception is limited but we do provide great broadband.  Access details are provided on the feedback form that has been left on the table. 

Cleaning & Laundry
•    Vacuum Cleaner (found in upstairs wardrobe)
•    Iron and Ironing Board (found in upstairs wardrobe)
•    Airer (Found in upstairs wardrobe)
•    Washer/ Dryer
•    Dishwasher
•    Tea Towels, Bin Bags, Dishcloths included as standard

 

Eating & Drinking
As well as the standard kitchen equipment (the hob is induction) we’ve included the following equipment:
•    Slow Cooker
•    Hob-steamer
•    Cafetiere
•    Baking trays
•    Champagne flutes
•    Gin Glasses

 

Relaxing at the cottage
•    Smart TV with Freesat

 

Bedroom & Bathroom
•    Hairdryer (in each bedroom)
•    One bath sheet & one bath towel for each guest (used towels on the bathroom floor when you leave).

 

 
Please leave the key in the key safe every time you go out. A lost key is a pain for both of us. If for any reason you lock yourself out of the cottage, please contact us.
•    No parties or events allowed. 
•    No additional guests. 
•    Please switch off all lights and electrical appliances whenever you leave the cottage. 
•    If you need to empty the bin during your stay the bin store is the green shed at the bottom of some steps halfway down the garden on the left-hand side.  Black bin liners are provided for normal rubbish. The following items are recyclable, if we could ask you to clean and put in the clear Herefordshire County Council bag all together:
•    Food tins and cans
•    Plastic bottles and containers
•    Mixed paper and cardboard
•    Cartons

 

Unfortunately, glass cannot be recycled at the cottage.  There is a glass recycling centre Red Meadow’s car park, Ross-on-Wye, HR9 7EG.

Parking

Allocated space is directly opposite the cottage (marked with the house number - 18) so there’s no need to park outside the front door. People are coming and going all the time so will be inconvenient for all involved. The visitor’s spaces are indicated by ‘V’.

 

Water and Sewage

The cottages are served by a septic tank so please do not put any of the following down the toilet as it does get easily blocked and has caused leaks to the system in the past:
•    Baby wipes
•    Nappies
•    Make up wipes
•    Sanitary towels
•    Condoms
•    Bleach

 

Most importantly it’s essential you get lots of rest and relaxation - please enjoy.